THE SUPER REVIEW TEAM (“we”, “our”, or “us”) is a privately owned business committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website or submit an enquiry.
If you have any questions, you can contact us at:
Email: info@thesuperreviewteam.com.au
Phone: 07 3667 9843
Address: 128 Bundall RdBundall QLD 4217, Australia
This Privacy Policy is designed to clearly explain:
The personal data we collect
How we use the data
Who we may share the data with
Your rights as a user
Our cookie policy
This Policy applies alongside any terms and conditions displayed on our website.
By using our website, you acknowledge and agree to:
The terms outlined in this Privacy Policy
The collection, use, and storage of your personal information as described
If you do not agree, please discontinue use of our website.
We only collect information that supports our services and allows us to connect you with a licensed financial adviser.
We do not collect any additional information beyond what is necessary.
When you submit an online enquiry, booking, or request a review, you may provide:
Your first and last name
Your phone number
Your email address
Basic information about your superannuation (e.g., balance or current fund)
This information is collected for the purpose of determining whether our services are suitable for you and to facilitate a referral to a licensed adviser, if requested.
Your information is used only for the purposes described in this Policy.
We may use your data to:
Determine whether you qualify for our services
Contact you regarding your enquiry
Connect you with a licensed financial adviser who can assist with a superannuation review
Improve our internal service processes
We will never use or sell your information for unrelated purposes.
Your information may be shared with:
Internal team members who manage your enquiry
Licensed financial advisers and financial advisory firms we partner with
THE SUPER REVIEW TEAM connects you with authorised financial advisers who may contact you regarding your superannuation review, insurance review, or other financial areas you request assistance with.
You are not obliged to accept any review, recommendations, or services provided by the referred adviser.
By submitting your details through our website, you explicitly consent to:
Your information being shared with an authorised adviser
Being contacted by phone, SMS, or email regarding your enquiry
Before receiving any personal financial advice, you will receive a Financial Services Guide (FSG) from the adviser, outlining their services and obligations.
Important Note:
THE SUPER REVIEW TEAM does not provide comparisons of superannuation funds, assess fund performance, or offer personal financial product advice. All personalised advice is provided solely by licensed professionals who must act in your best interests under Australian law.
We may disclose your personal information if required:
By law
For legal proceedings
To protect our legal rights
We do not sell, trade, or distribute your information to unrelated third parties.
We retain your information only for as long as it is needed to fulfil the purpose for which it was collected or to comply with legal requirements.
If we determine that we cannot assist you, your data will be securely removed from our systems.
We take reasonable steps to store your information securely and prevent unauthorised access.
However, no system is completely risk-free, and we cannot guarantee absolute security due to the nature of the internet.
We do not knowingly collect personal data from individuals under 16 years of age.
If we become aware that we have received information from someone under 16, we will delete it immediately.
Parents or guardians may contact us if they believe their child has submitted personal information.
You may request:
Confirmation of what data we hold
How your data has been used
Who your data has been disclosed to
Modification or deletion of your personal information
A cookie is a small file stored on your device to enhance your browsing experience.
We currently do not use cookies on our website. If this changes, this Policy will be updated accordingly.
We may update this Privacy Policy occasionally to reflect:
Legal or regulatory changes
Improvements to our data handling processes
When updated, the “Effective Date” will be changed.
We encourage users to review this Policy periodically.
If you have any questions or concerns regarding this Privacy Policy, you can contact our Privacy Officer at:
Email: info@thesuperreviewteam.com.au
Phone: 07 3667 9843
Address: 128 Bundall RdBundall QLD 4217, Australia